Deleting your account


We're truly sad to see you go! If there's anything we can do to help and change your mind, please let us know. Your feedback and suggestions are valuable to us, so if you would like to discuss your reasons, please do not hesitate to contact us directly. We genuinely appreciate it!


To request that your account be deleted, please head to the Zen app and select "Delete Account" (under the More tab). Once you have done this, the team will action your request shortly.


If you require a P45, please make sure to contact your umbrella company.

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