Getting in touch

Before reaching out, it is worth checking tour Zen Educate Knowledge Base first - most common questions are covered here. You can search by topic or browse by category.

If you cannot find what you are looking for, here is how to get in touch with the UK support team.

The fastest way - Chat with Zen

The quickest way to reach us is through the app:  Go to More → Actions → Chat with Zen. This sends a message directly to the support team.

Support hours

The UK support team is available Monday to Friday, 7am to 7pm. If you contact us outside of these hours, we will get back to you the next working day.

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