Contact Us

🎒 Schools:

If you are a school or a school representative please make sure to contact your Account Manager directly.

🧑‍🏫 Candidates:

If you have any queries, we highly recommend having a look through the Zen Educate Knowledge Base. You can search for your query, or ask our helpful AI assistant!

If you need to speak to someone on the Zen team, the quickest way to get in touch is through our chat, which you can access by clicking ‘Help’ in the app.

Alternatively, feel free to email us directly at support@zeneducate.com, although we aim to respond to emails within 3 working days.

🕰️ Working hours:

Our working hours are weekdays from 7am – 6pm, except for holidays. If you have contacted us over the weekend, please allow up to Monday morning to expect a response.

🇺🇸 If you are contacting us from the US, please email help@zeneducate.com.