How to Report an Absence

Why Reliability Matters

Schools count on Zen Educate to provide dependable, high-quality teaching staff.

Unplanned absences and lateness can leave classrooms short-staffed and place extra pressure on school teams.

Even one unplanned absence can lead a school to end a booking early since they need consistent cover each day, reduce access to future shifts or, in extreme cases, remove you from the platform. Schools depend on consistent cover each day, and rely on you to attend bookings that you have accepted. 

Teachers and teaching assistants are expected to follow the school calendar and, whenever possible, schedule personal and medical appointments during school breaks or outside of school hours.

How to report absence in the app:

• Open the Zen app and select “Absence”
• Choose the affected booking and pick your reason
• Submit any required documentation to support@zeneducate.com within 24 hours (if applicable)