Requesting a reference from Zen

To obtain a standard written reference from us, your referee (such as an employer) must request this to references@zeneducate.com. Please ensure the email is sent from a professional address for authenticity.

Please note that we cannot send references to candidates directly. 

The reference we provide contains:

• First Day and last day worked (as of date of request)
• Number of days worked
• Role
• Substantiated safeguarding concerns (if any)

Proof of employment/income

A reference from Zen Educate does not constitute proof of employment or proof of income as you are not employed by Zen. If you require this, please make sure to contact your umbrella company.

Visa applications and rental references will usually require proof of employment or proof of income, which Zen cannot assist with.

Processing Time

Once we receive the reference request, our team will promptly review and process it. Please note that it may take up to 10 working days to complete the reference. We appreciate your patience as we ensure accuracy and quality.

Our Reference Policy

To maintain fairness and consistency, we provide a standard written reference for all candidates who have worked with us. However, kindly understand that we are unable to complete any additional forms, documents, or specific requests beyond the standard reference letter.

If you have any further questions or need assistance regarding references, please don't hesitate to reach out to us.